Time required:30 minutes.
What it does:
Demonstrates how easy it is for communication to break down and for misunderstandings to occur.
You will need:
Space for your team to wait outside the room until they are called in one at time. You'll also need a picture (two are provided in the handout in the resources tab), a flipchart and a stopwatch or phone with a timer.
In a nutshell:
Can your team successfully pass the right message on?
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Time required:25 minutes.
What it does:
Demonstrates the importance of asking the right questions when seeking to gain an understanding of the viewpoint of others.
 This activity is suitable for remote delivery. You will need:
Paper and drawing equipment for each of your team members. Plus you will need a copy of the pictures provided to use in the exercise.
In a nutshell:
Can your team ask the right questions in order to get a clear picture?
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Time required:30 minutes.
What it does:
A fun packed way to explore how we communicate, how we can develop our communication skills and how this will translate to improved job performance.
You will need:
Each pair will need a blindfold, a bowl and set of tiddlywinks, which should comprise four of each of the following colours: Red, green, blue, yellow and purple.
You will also need a stopwatch and a flipchart to record the scores for each of the three rounds.
In a nutshell:
How well will team members communicate when one of them is blindfolded? Can they learn from their mistakes and improve?
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Time required:30 minutes.
What it does:
Demonstrates the importance of using summary and clarification to check understanding.
This activity is suitable for remote delivery. You will need:
A Lunch Order Form for each participant and a copy of Briefs 1 and 2 for each pair.
In a nutshell:
Will participants have a clear understanding of needs and enough information to order the right lunches for their 'colleagues'?
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