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Training Activities Results:

Planning a Difficult Conversation

Time required:

30 minutes.

What it does:

Demonstrates a technique for your team to use to identify when they need to tackle a difficult situation and gives them the tools to prepare to do it in an assertive manner.

You will need:

Flipchart paper and a copy of the handout for each participant.

In a nutshell:

Demonstrates the steps your team members can take in order to deal with a difficult workplace relationship effectively.
Problem Solving Quadrants

Time required:

45 minutes.

What it does:

An opportunity to reflect on the importance of addressing the problems/issues that matter and that are within your team’s capacity to resolve.

You will need:

The PowerPoint provided in the Resources tab and a flipchart paper with the grid described drawn on it. Pens and post-it notes.

In a nutshell:

Consider issues/challenges faced by the team and identify which ones to address based on the ability of the team to solve the problem and the need to do so.
Why Feedback Matters

Time required:

30 minutes.

What it does:

Demonstrates to your team the difference it can make to their performance in a role when they receive effective feedback.

You will need:

The handout provided in the Resources tab, flipchart paper and coloured pens for each team member.


flagIt is also recommend that you refer to the Feedback AID self study guide on giving feedback effectively.


In a nutshell:

Your team are all new artists in residence, drawing horses. See how they get on with their first assignment and the difference effective feedback makes.

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