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Managing the Performance of My Team Self Study


Coaching Modes


Time required:

60 minutes.

What it does:

Introduces four Modes of Coaching, allows you to explore the different behaviours of each and identify when is the most appropriate time to use them.

You will need:

A copy of the worksheet downloaded from the Resources tab. The worksheet can be completed online or printed off and completed by hand.


flagBefore completing this self study, please work through the Management Styles Self Study.


In a nutshell:

Are you able to adapt your mode of coaching to meet the needs of the individual members of your team?

Managing Performance – Desire and Ability


Time required:

40 minutes.

What it does:

When it comes to performance management, one size does not fit all. This study guide will help you consider the different approaches you will need to take with the individuals in your team, based on their individual circumstances.

You will need:

No additional material is required other than the worksheet and action plan found in the Resources tab. The worksheet can be completed online or printed off and completed by hand.

In a nutshell:

Helps you create a plan to develop your team members, based on their current desire and ability to do a great job.

Remaining Neutral


Time required:

30 minutes.

What it does:

Explores the pitfalls and dangers of giving advice when staff ask for help in solving their personal problems.

You will need:

A copy of the worksheet downloaded from the Resources tab. The worksheet can be completed online or printed off and completed by hand.

In a nutshell:

How can a manager support a team member who is going through a tough time without getting too involved?

Sam’s Tale – Setting SMART Objectives


Time required:

90 minutes.

What it does:

Identifies what it takes for targets and objectives to be an effective tool in managing the performance of your team.

You will need:

Before completing this Self Study module, you will need to download a copy of the worksheet in the Resources tab. The worksheet can be completed online or printed off and completed by hand.

In a nutshell:

Learn from Sam’s experience to create a set of SMART Objectives for your team.
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