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Effective Communication Self Study


Introducing Transactional Analysis


Time required:

75 minutes.

What it does:

Introduces you to Transactional Analysis and how the insight it provides can help you to improve communication.

You will need:

Before completing this Self Study module, you will need to download a copy of the worksheet in the Resources tab. The worksheet can be completed online or printed off and completed by hand.

In a nutshell:

Find out about the ‘three states’ of communication to understand which one(s) you currently use.
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