Trainers' Library Portal

Stress Management


How to Say No
People who are assertive are able to confidently express their opinions, needs or feelings without ignoring or forgetting the opinions, needs or feelings of others.

It sounds very simple, but the reality is that most of us like to be liked; we like to be seen as a good colleague or friend. This can result in times when we go against our better judgement in order to avoid conflict. However, our inability to say ‘no’ when required can cause unnecessary stress and mean that we struggle with managing our time.

So here are some tips to help make it easier to say 'no' when the situation requires it.
Making Requests
People who are assertive are self-assured in expecting to be treated well or have their views listened to whilst also recognising the identical need in others.

Whilst much is written about the importance of saying no when the situation demands it, assertive people also have the confidence to ask for support and assistance from others in order to achieve their goals.

Making requests of others in the workplace can take practise so here are a few tips to help you.
Managing My Time
Time management is all about working ‘smarter’ and not longer. What do we mean by this? Well it is about how well you use the time available to you to achieve what needs to be done.

Whatever approach you use to manager your time effectively will take planning and discipline, but it will be worth it in the end.