Trainers' Library Portal

Personal Development


Delegating Effectively
Delegation is all about trusting someone else to complete a task that you are responsible for. How much of the task you choose to delegate varies, but one thing remains constant; you will always remain responsible for the outcome.

That can make it quite daunting at first, but pretty much every successful person has learnt to delegate - because no one can do it all.

It can take practice, but as you build your confidence you will enjoy the difference it makes to you.
Handling Criticism
The dictionary definition of criticism is:

“The expression of disapproval of someone or something on the basis of perceived faults or mistakes.”

The important point to note here is the inclusion of the word “perceived” because like it or not, sometimes the criticism we receive will feel unfair.

How we react to feedback will be influenced by whether the criticism we receive is based on facts we accept or perceptions we don’t fully agree with.

When we are on the receiving end of criticism, we can do one of three things:
  1. Feel hurt by it.
  2. Ignore it.
  3. Learn from it.

Nobody wins if we choose the first one, so the following tips are designed to:

  • Help you choose which of the other two options should apply.
  • Help you respond to cricism in a way that helps you the most.
Managing My Time
Time management is all about working ‘smarter’ and not longer. What do we mean by this? Well it is about how well you use the time available to you to achieve what needs to be done.

Whatever approach you use to manager your time effectively will take planning and discipline, but it will be worth it in the end.