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Presentations -It's not you, it's them!

I have two daughters – one who loves giving presentations, and one who would rather go the dentist than stand up in front of a group of people and speak. Most people, I t....



Frances Ferguson
October 25 2018
 
The Name of the Game

As you might have guessed, this insight has been inspired by ABBA. I have unashamedly loved ABBA since I was 5. Even when I was enough of a Rock Chick for Bruce Dickinson to a....



Frances Ferguson
August 2 2018
 
When Customer Service Goes Wrong

One of the things that I truly appreciate about working ....



Frances Ferguson
July 19 2018
 
Making a Splash

In a previous job I was lucky enough to have a colleague, Dimis, whose expertise was helping people solve problems, and, in particular, to be creative in how they tackled....



Frances Ferguson
April 26 2018
 
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